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Ways to Pay

Online, mail, phone, in-person or via drop box

 

Paying your bill is simple, with flexible and convenient options that meet your needs. Grant PUD accepts all major credit and debit cards including Visa, MasterCard, Discover, and American Express.

Use the links below to make a payment or change your account options. Call us at (509) 766-2505, 7 days a week from 6 a.m. to 6 p.m.

Do you need help paying a power bill?

We want to help. Call us at (509) 766-2505, 7 days a week from 6 a.m. - 6 p.m..

We help customers by:


Providing them with payment options
Working with them to set up a Payment Arrangement Plan
Seeing if they qualify for financial assistance
Referring them to other agencies who can help with their power bills


Our goal is to help customers find a solution to avoid late fees and shutoffs. Please call us today at (509) 766-2505

Set up ePay

Save a stamp. Save a tree. Save yourself time by signing up for paperless billing with ePay. It’s fast, easy and worry free.

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Benefits of Online Billing

Automatic email alerts let you know when your latest bill is ready to review.

Manage your profile, configure notifications, review your bill and billing history anytime.

You can choose to have your monthly payment automatically deducted from your checking account.

2019.09.27 credit cards


Pay with your credit or debit card, or directly from your checking or savings account.

Pay by Phone

Call 509-766-2505 anytime, 24-7 to pay your bill. You can either use our automated pay-by-phone feature or speak with a customer service representative, 7 days a week, 6 a.m. to 6 p.m. Please be sure to have the following items ready when calling:

Your Grant PUD account number
Payment method and details
Amount you would like to pay

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Mail Your Payment

Grant PUD
PO Box 1519
Moses Lake, WA 98837

 

Mail your check or money order payment in the envelope provided with your bill. (Do not send cash.)

Payment Locations

Drop your payment by check or money order*, in the envelope that came with your bill. Ephrata has a drive-up drop box in the parking lot and Moses Lake, Quincy, and Royal City have drop boxes attached to the building. 

*Please, no cash payments. 

Select Your City:

Ephrata - drop box in parking lot

 
PAYMENT ADDRESS

30 C Street SW
Ephrata, WA 98823

HOURS

Tuesday-Friday
9 a.m. to 4 p.m. 
(Closed for lunch 12-12:30 p.m.)

Grand Coulee City Hall - Payment Drop Only

 
PAYMENT ADDRESS

306 Midway Ave.
Grand Coulee, WA 99133

Call customer service for additional questions (509) 766.2505

HOURS

During City Hall's
regular business hours.

Mattawa City Hall - Payment Drop Only

 
PAYMENT ADDRESS

521 Government Road
Mattawa, WA 99349

Call customer service for additional questions (509) 766.2505

HOURS

During City Hall's
regular business hours.

Moses Lake - drop box attached to building

 
PAYMENT ADDRESS

312 W. Third Ave.
Moses Lake, WA 98837

HOURS

Monday - Thursday,
9 a.m. to 4:30 p.m.
Payment kiosk available

Quincy - drop box attached to building

 
PAYMENT ADDRESS

27 B Steet SW
Quincy, WA 98848

HOURS

Wednesday, Thursday, Friday
9 a.m. to 4 p.m.
 
(Closed for lunch 12-12:30 p.m.)
Payment kiosk available

Royal City - drop box attached to building

 
PAYMENT ADDRESS

505 Royal Road
Royal City, WA 99357

HOURS

Tuesday
9 a.m. to 4 p.m. 
(Closed for lunch 12-12:30 p.m.)

Help a neighbor, save energy, go green

Help low-income neighbors pay their power bill. Make your home more energy efficient. Get energy credit for your own solar or wind power. Our programs can help.

Share the Warmth

Share the Warmth is a community-sponsored program that allows you to pay a little extra on your monthly winter power bill to help others who can't. Grant PUD has supported this program for more than four decades.

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Who will I be helping?

Those in need of our help are your neighbors – often elderly folks on fixed incomes, single-income families trying to make ends meet or just people who find themselves in difficult situations where they are not able to pay their electric bills.

How will people get my donation?

Grant PUD keeps Share the Warmth donations in a designated account. Customers are qualified for the program by Grant PUD staff.  Customers are eligible to receive funds one time per year in a rolling 12 months to cover the past due amount up to a maximum of $300.

Need help?

Eligibility to receive Share the Warmth funding is based on income. If you feel you may qualify, please call 509-766-2505 to speak with a customer service representative and learn more.

Why donate to Share the Warmth?

Let’s face it, making ends meet under normal income circumstances can be a challenge. And for some of our neighbors that are on a limited income it is even more difficult. That’s why there’s Share the Warmth.

How can I contribute to Share the Warmth?

  • As a Grant PUD customer, you can give anytime. Simply write in an amount on your monthly bill and add it to your payment.
  • For those that pay their bill online, look for the donation feature when you pay.
  • Call 509-766-2505 to make a donation over the phone.
  • Donors of more than $10 will receive a 1099 tax-credit form.

Billing & Payment FAQs

What are the benefits to enrolling in ePay and receiving my monthly bill online?

There are several benefits to ePay:

  • ePay enables you to pay your bill online – no checks, no postage.
  • Automatic email alerts let you know when your latest bill is ready to review. By going paperless, you help the environment by reducing the use of paper in producing a bill and fuel associated with mailing the bill and subsequent payment.
  • You are able to store banking and credit/debit card information for later use.
  • You can review prior bills and payment activity using ePay.
  • You may view and update payment information and view usage history.

Can’t find what you are looking for?

Beware of Scammers

Electricity scammers tactics:

1. They have a caller ID that might look legit
2. They threaten to shut off your power
3. They usually want immediate payment
4. They may want you to use a prepaid debit card
5. They want to pressure you into doing something rash.

Beat them by hanging up and calling us at 509-766-2505 to verify the call.

Billing & Payments
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